Psychosocial hazard risk assessment software
Since the model WHS Regulations added specific duties for psychosocial risks, employers have needed to identify hazards like high job demands, low role clarity, poor support, bullying and remote work, and show how they are controlled. The evidence comes from interviews, focus groups, workload data and survey results rather than a site walk, and the report has to protect the people who spoke. SurveyThanks holds each hazard as a row with its contributing factors and evidence sources, so the risk assessment and the control plan are built from the same entries.
Built for consultants running teams of roughly 3–50 inspectors.
Sample Psychosocial risk report
An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.
Psychosocial risk report
4.2 Assessed hazard — High job demands (customer contact team)
- Organisation
- Fictional Utilities — customer contact centre
- Assessment period
- April–May 2026
- Evidence
- 3 focus groups, 11 interviews, rostering data
| Factor | Evidence | Rating |
|---|---|---|
| Call volume vs staffing | Rostered at 82% of forecast demand on 9 of 12 weeks | Rating: High |
| Exposure to aggressive callers | Reported in every focus group | Rating: High |
| Breaks between difficult calls | Informal, at team leader discretion | Rating: Medium |
| Access to supervisor support | Team leaders available on every shift | Rating: Low |
Fields captured on site
Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the psychosocial risk report where your template puts it.
Per hazard
- Psychosocial hazard
- Work group affected
- Contributing factors
- Duration, frequency and severity
- Risk rating
Evidence
- Source type (interview, focus group, survey, data)
- De-identified summary
- Linked hazards
Controls
- Existing control
- Recommended control
- Owner
- Consultation undertaken with workers
Standards the report works to
- Work Health and Safety Regulations 2011Model WHS Regulations — regulations 55A to 55D
- The specific duty to manage psychosocial risks and the matters to consider in choosing controls.
- Code of PracticeManaging psychosocial hazards at work (Safe Work Australia)
- The list of common psychosocial hazards and the risk management approach the report follows.
Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.
How the psychosocial risk report gets built
Capture it once, offline
Your firm builds the psychosocial hazard assessment form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.
Link it to your areas, tasks and plant
Enter areas, tasks and plant once, as a register. Every one of your hazards, controls and findings then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.
Render your own template
The psychosocial risk report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.
Reviewed before it leaves
You write the review framework: a checklist of what a psychosocial risk report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.
Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The report says all plant is guarded; the form carries an unguarded drive shaft in the workshop.
Checks a WHS consulting framework usually carries
- Every finding cites the regulation, code or clause it is assessed against
- Every hazard has a control and a person responsible for it
- Risk ratings are applied consistently across findings of the same kind
- Corrective actions are specific enough to be actioned and dated
Questions
- How do we keep interview notes confidential?
- Record de-identified summaries as evidence rows and keep anything identifying out of the template. Per-form collaborator roles limit who in your firm can open the submission.
- Can one piece of evidence support several hazards?
- Yes. Evidence and hazards are linked rows, so a single focus group finding can be attached to job demands and to role clarity without being copied.
- Can survey results be included?
- Survey results from your existing tool can be attached and summarised as evidence. SurveyThanks is not itself a staff wellbeing survey platform.
What this is not
Worth knowing before you book a demo, so neither of us wastes the half hour.
- Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
- No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
- Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
- No client portal. Reports go out as a file or a password-protected link.
Other WHS consulting work we cover
- Hazardous chemical auditsChemWatch register audit
- Incident investigationsICAM investigation report
- Machine guarding auditsGuarding audit report
- Manual handling assessmentsTask risk assessment
- Near miss capture programsNear miss register
- Noise exposure assessmentsNoise dosimetry report
- PPE compliance auditsPPE audit report
- Remote worker site checksRemote site report
Other disciplines
Rebuild your psychosocial risk report in SurveyThanks
Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.