Marine claim survey software for hull and cargo
A marine surveyor may be on a slipway inspecting a grounded yacht in the morning and in a container yard counting wet cartons in the afternoon. Hull claims turn on the vessel’s condition and the cause of the casualty; cargo claims turn on packing, stowage and when the damage happened in the voyage. Both reports go to underwriters who expect the survey to be specific about quantity, cause and the extent of the loss.
Built for underwriters running teams of roughly 3–50 inspectors.
Sample Marine claim report
An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.
Marine claim report
Cargo survey — Container 3 of 5 (fictional)
- Claim
- MC-17760 (fictional)
- Cargo
- Packaged furniture, 212 cartons
- Surveyed
- 8 October 2026, consignee’s warehouse
| Check | Observation | Result |
|---|---|---|
| Container exterior | Roof panel holed above doors | Result: Damaged |
| Seal number | Matches bill of lading; intact | Result: OK |
| Cartons, door end | 38 cartons water-stained, contents wet | Result: Loss |
| Cartons, front end | Dry and sound | Result: Sound |
Fields captured on site
Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the marine claim report where your template puts it.
Voyage or vessel
- Vessel name and type
- Bill of lading or policy reference
- Voyage dates and ports
- Casualty description
Per container or hull area
- Container number and seal
- Exterior condition
- Stowage and packing
- Quantity damaged versus sound
- Photos
Outcome
- Cause of loss
- Salvage or disposal
- Recovery against carrier
Standards the report works to
- Marine Insurance Act 1909 (Cth)Marine Insurance Act 1909
- The Australian statute marine policies, and therefore the surveyor’s reporting on loss, sit under.
Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.
How the marine claim report gets built
Capture it once, offline
Your firm builds the marine claim survey form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.
Link it to your buildings and rooms
Enter buildings and rooms once, as a register. Every one of your damage observations and scope lines then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.
Render your own template
The marine claim report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.
Reviewed before it leaves
You write the review framework: a checklist of what a marine claim report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.
Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The report says the escape of water was confined to the ground floor; the scope carries three first-floor rooms.
Checks a insurance framework usually carries
- Cause, extent and policy response agree with one another
- Every scope line traces back to a damage that was actually observed
- The reserve is supported by the scope rather than asserted
- Every section the insurer’s template requires is present and populated
Questions
- Can one survey cover several containers?
- Yes. Each container is a repeatable section with its own seal, condition and quantity counts, totalled in a summary table.
- Can we survey on a wharf or slipway without reception?
- Field capture works offline, so photos and counts are kept on the device until it reconnects.
- Can the report support a recovery against the carrier?
- Add recovery fields — seal numbers, exceptions noted on delivery, notice given — and render them as their own section for the recovery file.
What this is not
Worth knowing before you book a demo, so neither of us wastes the half hour.
- Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
- No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
- Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
- No client portal. Reports go out as a file or a password-protected link.
Other insurance work we cover
- Home claim assessmentsClaim assessment report
- Impact damage assessmentsImpact damage report
- Liability scene investigationsScene investigation report
- Machinery breakdown assessmentsBreakdown cause report
- Motor assessing inspectionsMotor assessment report
- Mould remediation verificationClearance verification report
- Pre-insurance risk surveysRisk survey report
- Storm damage make-safe assessmentsMake-safe scope report
Other disciplines
Rebuild your marine claim report in SurveyThanks
Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.