Impact damage report app for vehicle and tree strikes
Impact claims start with something hitting a building: a car through a front fence, a tree onto a roof, a truck into an awning. The assessor records what struck, where, the structural elements it disturbed, and whether a third party is responsible — because the insurer will want to recover the cost from the driver’s insurer or the neighbour.
Built for assessors running teams of roughly 3–50 inspectors.
Sample Impact damage report
An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.
Impact damage report
Impact record — front elevation (fictional)
- Claim
- IM-60519 (fictional)
- Impacting object
- Passenger vehicle, third-party driver
- Inspected
- 15 July 2026
| Element | Damage | Status |
|---|---|---|
| Brick front fence, 6 m | Collapsed; footing displaced | Status: Rebuild |
| Brick veneer, bedroom 1 | Stepped cracking, 3 mm | Status: Engineer |
| Window, bedroom 1 | Frame racked, glass intact | Status: Replace |
| Driveway | Tyre marks only | Status: No damage |
Fields captured on site
Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the impact damage report where your template puts it.
Impact
- Impacting object (vehicle, tree, other)
- Point of impact
- Third party details and police reference
- Tree ownership (own or neighbour’s)
Per element
- Element struck
- Damage and measurements
- Photos
- Make-safe needed
Recovery
- Recovery potential
- Witness details
- Engineer referral
Standards the report works to
- AS 3700Masonry structures
- The basis an engineer or builder rebuilds damaged brick walls and fences to.
Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.
How the impact damage report gets built
Capture it once, offline
Your firm builds the impact damage assessment form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.
Link it to your buildings and rooms
Enter buildings and rooms once, as a register. Every one of your damage observations and scope lines then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.
Render your own template
The impact damage report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.
Reviewed before it leaves
You write the review framework: a checklist of what a impact damage report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.
Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The report says the escape of water was confined to the ground floor; the scope carries three first-floor rooms.
Checks a insurance framework usually carries
- Cause, extent and policy response agree with one another
- Every scope line traces back to a damage that was actually observed
- The reserve is supported by the scope rather than asserted
- Every section the insurer’s template requires is present and populated
Questions
- Can we capture third-party details for recovery?
- Yes. Third-party, police and witness fields can sit in their own section, rendered into the report or kept for the recovery team only.
- Can a tree-strike claim record whose tree it was?
- Add the ownership question to the form; a neighbour’s tree can switch on a section for the neighbour’s details and the tree’s condition before the event.
- Can crack measurements go into the report as a table?
- Measurements are numeric fields in a repeat, and the template loops over them into a table with the photo beside each row.
What this is not
Worth knowing before you book a demo, so neither of us wastes the half hour.
- Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
- No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
- Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
- No client portal. Reports go out as a file or a password-protected link.
Other insurance work we cover
- Contents claim inventoriesContents schedule report
- Fine art condition reportsArtwork condition report
- Fire damage assessmentsFire damage report
- Flood inundation assessmentsInundation level report
- Hail damage roof inspectionsHail damage report
- Heavy motor assessmentsTruck assessment report
- Home claim assessmentsClaim assessment report
- Liability scene investigationsScene investigation report
Other disciplines
Rebuild your impact damage report in SurveyThanks
Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.