Make-safe report app for storm and impact damage
The first trade to a storm- or impact-damaged building is there to stop it getting worse: tarp the roof, board the window, isolate the power, prop the sagging ceiling, fence off the fallen wall. The make-safe report tells the insurer what was found, what was done, why it was urgent and what permanent repair is still needed — usually within hours, because the next storm or the next night of an open building is the real exposure.
Built for builders running teams of roughly 3–50 inspectors.
Sample Make-safe scope report
An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.
Make-safe scope report
Make-safe record (fictional)
- Claim
- MS-90512 (fictional)
- Event
- Storm — tree limb through roof
- Attended
- 21 November 2026, 19:15
| Hazard | Make-safe action | Status |
|---|---|---|
| Tree limb on roof over bedroom 2 | Limb removed by arborist | Status: Done |
| Roof sheets holed, water entering | Tarp fixed over 4 × 6 m area | Status: Done |
| Ceiling bellied with water | Drained and debris removed | Status: Done |
| Power to bedroom circuit | Isolated; electrician to test | Status: Follow-up |
Fields captured on site
Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the make-safe scope report where your template puts it.
Attendance
- Time called and time on site
- Event type (storm, impact, other)
- Occupants safe and remaining in home
Per hazard
- Hazard found
- Make-safe action taken
- Materials and labour used
- Before and after photos
Handover
- Permanent repairs required
- Other trades needed
- Return visit to check tarps
Standards the report works to
- Code of PracticeSafe Work Australia — Managing the risk of falls at workplaces
- The duty behind how roof make-safe work at height is planned and recorded.
- General Insurance Code of Practice 2020Insurance Council of Australia — General Insurance Code of Practice
- Covers urgent claims and emergency assistance, which is where make-safe sits in the claim.
Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.
How the make-safe scope report gets built
Capture it once, offline
Your firm builds the storm damage make-safe assessment form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.
Link it to your buildings and rooms
Enter buildings and rooms once, as a register. Every one of your damage observations and scope lines then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.
Render your own template
The make-safe scope report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.
Reviewed before it leaves
You write the review framework: a checklist of what a make-safe scope report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.
Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The report says the escape of water was confined to the ground floor; the scope carries three first-floor rooms.
Checks a insurance framework usually carries
- Cause, extent and policy response agree with one another
- Every scope line traces back to a damage that was actually observed
- The reserve is supported by the scope rather than asserted
- Every section the insurer’s template requires is present and populated
Questions
- Can before and after photos sit side by side in the report?
- Yes. Each hazard carries its own before and after photo fields, and the template lays them out as a pair against the action taken.
- Does it work for impact make-safes as well as storms?
- One form can cover both: the event type question switches on the right questions, such as vehicle details for an impact or tree ownership for a fallen limb.
- Can a crew work through a storm surge with patchy reception?
- Jobs can be loaded onto the device in advance and filled offline; submissions upload as coverage returns.
- Can the make-safe cost be separated from the permanent repair?
- Materials and labour per hazard can be totalled with calculated fields, while permanent repairs are listed in their own section for the assessor to scope.
What this is not
Worth knowing before you book a demo, so neither of us wastes the half hour.
- Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
- No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
- Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
- No client portal. Reports go out as a file or a password-protected link.
Other insurance work we cover
- Thatch and heritage property surveysSpecial risk report
- Workers comp workplace visitsWorkplace visit report
- Burst pipe water damage scopesWater damage scope
- Business interruption verificationsBI verification report
- Contents claim inventoriesContents schedule report
- Fine art condition reportsArtwork condition report
- Fire damage assessmentsFire damage report
- Flood inundation assessmentsInundation level report
Other disciplines
Rebuild your make-safe scope report in SurveyThanks
Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.