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  5. NABERS energy audits

NABERS energy audit and evidence pack software

A NABERS Energy rating is calculated from twelve months of metered energy, the rated area, hours of occupancy and the number of computers — and an accredited assessor has to collect and evidence every input so the rating survives an audit by the NABERS administrator. The site visit confirms meters, reads nameplates, measures or verifies areas and counts workstations; the evidence pack ties each figure to a document or a photograph.

Built for sustainability consultants running teams of roughly 3–50 inspectors.

See pricingMore commercial property work

Sample Energy rating evidence pack

An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.

Energy rating evidence pack

Rating inputs — evidence register

Building
Fictional Office Tower, 300 Sample Street
Rating type
NABERS Energy — base building
Site visit
7 September 2026
Rating inputs — evidence register
InputEvidenceStatus
Main switchboard meter M1Serial photographed; matches billsStatus: Verified
Tenant sub-meter TM-5Not on meter schedule; feeds L5 supplementary ACStatus: Query
Net lettable areaSurvey dated 2019; no change sinceStatus: Verified
Gas meter G1Billing gap in MarchStatus: Data gap
A tenant sub-meter not shown on the meter schedule supplies supplementary air-conditioning on Level 5 and must be classified before the base-building energy total can be finalised. The March gas billing gap needs an estimate method that complies with the NABERS rules or a replacement invoice.

Fields captured on site

Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the energy rating evidence pack where your template puts it.

Meters

  • Meter ID and serial
  • Fuel type
  • Coverage (base building / tenant / whole building)
  • Photo of meter and serial
  • Billing period coverage

Building inputs

  • Rated area and source document
  • Hours of occupancy
  • Computer count method
  • Equipment nameplate photos

Queries

  • Linked input
  • Issue
  • Resolution

Standards the report works to

NABERS RulesNABERS Energy rules for collecting and using data (applicable building type)
Defines what evidence each rating input needs and how data gaps are treated.
Building Energy Efficiency Disclosure Act 2010Commercial Building Disclosure program
Why many office owners need a current NABERS Energy rating before they sell or lease space.

Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.

How the energy rating evidence pack gets built

Capture it once, offline

Your firm builds the NABERS energy audit form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.

Link it to your buildings, levels and tenancies

Enter buildings, levels and tenancies once, as a register. Every one of your elements, defects and cost lines then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.

Render your own template

The energy rating evidence pack renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.

Reviewed before it leaves

You write the review framework: a checklist of what a energy rating evidence pack must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.

Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The narrative calls the roof "fair"; the element register grades it C with a twelve-month cost line against it.

Checks a commercial property framework usually carries

  • Every graded defect carries a cost band and a priority
  • The make-good schedule and the narrative describe the same condition
  • Access and DDA non-compliances cite the clause they fail
  • Every photo referenced in the text exists and is captioned

Questions

Can each meter photo be tied to the input it evidences?
Yes. Meters are entered as rows with photos attached, and each rating input links to the meters it relies on, so the evidence pack is assembled from those links.
Does SurveyThanks calculate the NABERS rating?
No. The rating is calculated in the official NABERS tool. SurveyThanks captures the site evidence and produces the evidence pack and audit report around it.
Can next year’s rating reuse this year’s meter list?
The building’s meters are stored, so next year’s visit starts from the same meter register and only records what changed.

What this is not

Worth knowing before you book a demo, so neither of us wastes the half hour.

  • Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
  • No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
  • Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
  • No client portal. Reports go out as a file or a password-protected link.

Other commercial property work we cover

  • Building handover auditsHandover documentation pack
  • Car park condition auditsCar park audit report
  • Commercial entry exit conditionLease condition report
  • Commercial make-good assessmentsMake-good scope report
  • Commercial waste auditsWaste stream report
  • Cooling tower inspectionsTower registration report
  • Essential safety measures assessmentsAnnual ESM statement
  • Fire door inspectionsFire door register

Other disciplines

  • Environmental
  • Ecology
  • Insurance
  • Residential property
  • Surveying
  • Valuation
  • Heritage
  • WHS consulting
  • Fire safety

Rebuild your energy rating evidence pack in SurveyThanks

Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.

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