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  5. Museum object condition reports

Object condition report app for museums and loans

An object condition report is a registrar’s or conservator’s record of a single item at a moment in time: what it is, how it is mounted or framed, and every scratch, loss, tear or flake that a borrower, a courier or an insurer might later dispute. Outgoing and incoming loan checks are the same report taken twice — at the lender’s store and at the venue on unpacking — and the useful output is the difference between them. SurveyThanks captures each check against the object’s stored record, so the arrival report can be read straight against the departure one.

Built for museums running teams of roughly 3–50 inspectors.

See pricingMore heritage work

Sample Object condition report

An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.

Object condition report

Incoming loan check — Object 2026.14.3

Object
Oil on canvas, gilt frame, 610 × 455 mm (fictional)
Check
Incoming — unpacked at venue, 22 May 2026
Compared with
Outgoing check, 18 May 2026
Incoming loan check — Object 2026.14.3
AreaOutgoingIncomingChange
Paint layer, upper leftStable craquelureStable craquelureChange: None
Frame, lower right cornerGilding loss 5 × 3 mmGilding loss 5 × 3 mm; new loose flake adjacentChange: New
Canvas tensionEvenEvenChange: None
Hanging fixturesD-rings secureD-rings secureChange: None
One change was observed on unpacking: a loose flake of gilding adjacent to the existing loss at the lower right frame corner. The flake was retained in a labelled bag and the lender’s registrar notified the same day. The paint layer and support are unchanged from the outgoing check.

Fields captured on site

Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the object condition report where your template puts it.

Object identity

  • Accession or loan number
  • Object type and medium
  • Dimensions (framed / unframed)
  • Overview photographs, front and back

Per observation

  • Area of the object
  • Type (loss, crack, flake, stain, tear, accretion)
  • Size
  • Detail photograph
  • New since previous check (yes / no)

Handling and environment

  • Packing on arrival
  • Acclimatisation time before unpacking
  • Handling recommendations
  • Person carrying out the check

Standards the report works to

Spectrum 5.1The UK collections management standard (Collections Trust)
Its condition checking and loans procedures are widely used as a model for what an object condition record should hold.

Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.

How the object condition report gets built

Capture it once, offline

Your firm builds the museum object condition report form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.

Link it to your fabric elements and spaces

Enter fabric elements and spaces once, as a register. Every one of your condition observations across inspection rounds then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.

Render your own template

The object condition report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.

Reviewed before it leaves

You write the review framework: a checklist of what a object condition report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.

Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The narrative says the verandah is stable; the condition record grades it poor and deteriorating.

Checks a heritage framework usually carries

  • Every element in the schedule carries a condition grade and a photograph
  • Change since the last inspection is stated element by element
  • Recommendations are tied back to Burra Charter principles
  • The significance assessment is consistent with the conservation management plan

Questions

Can the incoming report show the outgoing condition beside it?
Yes. Both checks link to the same object row, so the template can print the earlier observation, the current one and whether it is new, area by area.
Can a courier fill in the check at a venue without our Wi-Fi?
The job and its form can be loaded onto the device beforehand, and the check, its photographs and notes stay on the device until they reach the server. The report itself is produced once back online.
Does the report carry the lender’s and borrower’s signatures?
No — there is no signature capture. Teams that need a signed condition report typically sign the rendered PDF in their existing workflow.
Can we produce reports for a whole exhibition at once?
Each object is its own row and its own check, and a single job can hold many objects. The template can render one report per object or a combined schedule for the loan.

What this is not

Worth knowing before you book a demo, so neither of us wastes the half hour.

  • Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
  • No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
  • Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
  • No client portal. Reports go out as a file or a password-protected link.

Other heritage work we cover

  • Archaeological site monitoringSite monitoring report
  • Ghost sign documentationSign documentation report
  • Heritage building condition surveysConservation condition report
  • Historic cemetery surveysGrave condition survey
  • Indigenous heritage surveysCultural heritage report
  • Rock art condition monitoringRock art condition report
  • Shipwreck site inspectionsWreck site report
  • Statue and monument auditsMonument condition register

Other disciplines

  • Environmental
  • Ecology
  • Insurance
  • Commercial property
  • Residential property
  • Surveying
  • Valuation
  • WHS consulting
  • Fire safety

Rebuild your object condition report in SurveyThanks

Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.

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SurveyThanks is a product of Swap Link Pty Ltd (ABN 94 691 733 794), Brisbane, Australia.