Exit condition and bond inspection app
At the end of a tenancy the property manager has to decide, item by item, what is fair wear and tear and what comes out of the bond — and be able to show the tribunal why. The exit report is only as strong as its comparison with the entry report: the same rooms, the same items, the same angles. SurveyThanks builds the exit inspection on the entry report’s structure, so every claim against the bond points at a before and an after.
Built for property managers running teams of roughly 3–50 inspectors.
Sample Exit condition report
An illustrative excerpt. The site, readings and findings are fictional; the layout is yours to set.
Exit condition report
Exit comparison — 9 Imaginary Lane
- Tenancy
- 14 months, ended 30 April 2026
- Entry report
- Completed 28 February 2025
- Bond held
- $2,400 (fictional)
| Item | At entry → at exit | Assessment |
|---|---|---|
| Lounge — carpet | Light wear → light wear, two red wine stains | Assessment: Tenant damage |
| Bedroom 2 — walls | Clean → Blu-Tack marks and three nail holes | Assessment: Tenant damage |
| Kitchen — benchtop | Fine scratches → fine scratches | Assessment: No change |
| Hallway — paint | Good → minor scuffing at shoulder height | Assessment: Fair wear |
Fields captured on site
Your firm builds the form in-app, so these are a starting point rather than a fixed schema. Every field is captured on the device, with or without signal, and lands in the exit condition report where your template puts it.
Per room
- Room (from the entry report)
- Photos matching entry photo angles
- Overall change since entry
Per item
- Entry condition (carried forward)
- Exit condition
- Fair wear / tenant damage / no change
- Estimated rectification cost
Handover
- Keys returned
- Final meter readings
- Rubbish and personal items left
- Cleaning standard
Standards the report works to
- Residential Tenancies Act 2010 (NSW)Condition reports at the end of a tenancy
- The entry condition report is evidence of the premises’ condition when a bond claim is disputed.
- Residential Tenancies and Rooming Accommodation Act 2008 (Qld)Exit condition report requirements
- Requires the tenant to complete an exit condition report (RTA Form 14a) and the lessor to complete it within a set period.
Load the standards you hold into your reference library and the drafted prose is written against them rather than against a general model.
How the exit condition report gets built
Capture it once, offline
Your firm builds the rental exit and bond inspection form in-app — 25 field types, nesting repeatable groups, compound AND/OR visibility rules, reusable modules and calculated fields. Field capture works with no signal: jobs, forms, photos, notes and audio all queue in an idempotent outbox that only clears once the server confirms receipt.
Link it to your rooms and external areas
Enter rooms and external areas once, as a register. Every one of your defects, photos and timber pest findings then points at a stored row rather than a name somebody typed — and the links survive a disconnected device.
Render your own template
The exit condition report renders into the Word template you already use — your letterhead, your section order, your clause library — with conditionals, loops over repeats, composable sub-templates and photo grids.
Reviewed before it leaves
You write the review framework: a checklist of what a exit condition report must contain, plus the prose standards you would mark a junior against. Link it to a report template and it runs every time that template renders. Each finding comes back graded info, minor or major, quoting the sentence at fault, and a person accepts or dismisses every one.
Because the structured submission behind the report is held too, the review is a comparison rather than a proofread: The summary says no major defects were found; the form carries a major structural defect on the rear wall.
Checks a residential property framework usually carries
- The standard’s required wording, limitations and exclusions are all present
- Every area is either reported on or listed as not accessed, with a reason
- Each defect in the summary appears in the body at the same severity
- Timber pest findings carry the risk statement the standard requires
Questions
- Can the exit inspector see what the entry report said for each item?
- Yes. The exit form can carry each item’s entry condition into the section, so the inspector records the change rather than starting from a blank page.
- Can we attach quotes to support a bond claim?
- Quotes and invoices can be attached to the job and referenced in the report, alongside the before and after photographs for each claimed item.
- Is the fair wear and tear judgement made by the software?
- No. The inspector classifies each item. The drafting step writes the summary from those classifications and flags any sentence that contradicts them.
What this is not
Worth knowing before you book a demo, so neither of us wastes the half hour.
- Not field-service dispatch. No timesheets, no parts, no inventory. Scheduling exists to get an inspector to a site.
- No signature capture. If your deliverable has to carry a signed sign-off on the artefact itself, this is not the tool yet.
- Field capture is what works offline — jobs, forms, photos, notes and audio. Reports, chat, scheduling and the inbox need a connection.
- No client portal. Reports go out as a file or a password-protected link.
Other residential property work we cover
- Boundary tree dispute reportsArborist boundary report
- Building and pest inspectionsCombined building pest report
- Dividing fence condition reportsFence condition report
- Granny flat approval inspectionsSecondary dwelling report
- Meth residue testingContamination test report
- Mould inspectionsMould assessment report
- New-build handover inspectionsPCI defect report
- Owner-builder defect inspectionsDefect schedule
Other disciplines
Rebuild your exit condition report in SurveyThanks
Bring the Word template you already send clients. If you are coming off another field-forms tool, a filled report can be uploaded, read field by field, and re-rendered into your template.